Do you offer free shipping?
Yes! Orders over $75 ship free!
When can I expect my item to arrive?
Our average shipping time is 1-3 business days. You should receive tracking info in your order confirmation by email or in messenger. If you choose local pick up instead of shipping, you will receive an email when your item is ready for pickup!
What is your shipping rate?
Our shipping rate is calculated by the weight of the items in your order.
Do you offer local pickup?
Yes! If you are local to Carrollton, GA, we do offer pick up at our warehouse from 9 AM-4 PM, Monday-Friday! The address to our Warehouse is: 3719 S HWY 16 Carrollton, GA 30116 (it should send you towards Whitesburg, GA). Sometimes, the address 3719 SR-16 Whitesburg GA 30116 will get you there easier!
What if my package says it was delivered but I didn't receive it?
Once it leaves JAZ Cosmetics it is completely out of our control. Please contact your local post office. At USPS all of their employees have GPS scanners and can help you locate where your package was delivered.